Novant offering free virtual lactation consultations
{Contributed photo/Novant Health}
In efforts to support mothers around the clock, Novant Health has expanded its current lactation program by providing private, one-on-one video consultations between 7 p.m. and 7 a.m. daily. The on-demand, virtual lactation consultations will connect families who need overnight support with a lactation expert so patients can share concerns, ask questions and get advice with little to no wait.
“We understand the importance of overnight support for new parents as there are so many nuances to breastfeeding,” said Laura Corsig, an International Board Certified Lactation Consultant, also known as an IBCLC. “Our lactation consultants are here to assist anytime of night for one-on-one video calls while the family is in the privacy of their own home to ask any questions or get advice.”
There are several ways to get help with breastfeeding, both during the day and after office hours. Pregnant and breastfeeding mothers can connect with a lactation consultant and other new parents at Novant Health’s Baby Café virtually, once a week. Times vary but there are morning sessions (10am), afternoon (11:30am) and evening (6:30pm) on various days of the week. The calendar is always updated. Additional breastfeeding services can be found here.
On-demand virtual visits can be requested here. Appointments can also be made through MyChart, Novant Health’s online patient portal. Click on the “Menu” icon, select “On-Demand Video Visit” and choose “Lactation Consultant” for the answer to “What brings you here today?” Smartphone users will need to download both the MyChart and Zoom apps before requesting a visit. This option is only visible during the overnight hours.
Novant Health Thomasville Medical Center opened the states first Baby Café in 2018.
About Novant Health
Novant Health is an integrated network of physician clinics, outpatient facilities and hospitals that delivers a seamless and convenient health care experience to communities in North Carolina, South Carolina and Georgia. The Novant Health network consists of more than 1,800 physicians and over 35,000 employees who provide care at nearly 800 locations, including 15 hospitals and hundreds of outpatient facilities and physician clinics. In 2021, Novant Health was the highest-ranking healthcare system in North Carolina to be included on Forbes’ Best Employers for Diversity list. Diversity MBA Magazine ranked Novant Health first in the nation on its 2021 list of “Best Places for Women & Diverse Managers to Work.” In 2020, Novant Health provided more than $1.02 billion in community benefit, including financial assistance and services.
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