The Thomasville Water department is receiving calls about customers without water more than likely due to the freezing temperatures that we are experiencing. Please contact the Thomasville Water Plant if you have a water emergency such as a busted pipe that is flooding an area. The American Red Cross has a website dedicated to give information on how to prevent frozen pipes and how to thaw them once they are frozen athttps://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/winter-storm/frozen-pipes.html